Privacy Policy

1. Our Commitment to best privacy practices

Saddlers Creek is committed to best-practice privacy standards. We are committed to protecting your personal information and letting you know the type of information we collect and how this information is used. Saddlers Creek also intends to comply with any guidelines or laws introduced in Australia to strengthen protections for your privacy.

2. Collecting information about you

The amount of information we collect about you depends on your use of our website. The only personal information we collect is what you tell us about
yourself, for instance through surveys and newsletter registrations. We use your personal information for research or to improve our site and the services we offer you. We analyse the data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there.

We also use your personal information to notify you of updates to the web site via email or our newsletter . Please contact us if you no longer wish to receive emails or newsletters from us.

3. Our use and disclosure of your personal information

Saddlers Creek will not use or disclose any information about you without your consent unless legally required to do so or if we consider it necessary to:

  • implement our terms of service.
  • provide you with the service you have requested.
  • protect the rights or property of Saddlers Creek.
  • any user of Saddlers Creek or any member of the public ;or
  • lessen or prevent a serious threat to a persons life, health or
    safety. Saddlers Creek will seek to take all reasonable steps to keep
    any information we hold about you secure, accurate and up to date.

Saddlers Creek will take all reasonable steps to ensure that our employees and contractors respect the confidentiality of any personal information held by Saddlers Creek. You should notify us immediately if there is any unauthorised use of your account or any other breach of security. However, Saddlers Creek does not accept responsibility for any consequences of the unauthorised access to your information.

4. How to access, correct or update your information

If at any time you want to know exactly what personal information Saddlers Creek is holding about you, you may request your details of that information by contacting us. We will endeavour to provide you with the Information within seven days. If you want to correct or update your information, please contact us.

5. What else you should know about privacy

You should always close your browser upon leaving the website, especially if you share a computer with someone else or are using a computer in a public place to ensure that others cannot access your personal information and correspondence. You are responsible for the security of and access to your own computer.

To the extent that you disclose information on the Internet to parties other than Saddlers Creek, different rules may apply to the use and disclosure of your personal information. Since we do not control the privacy policies of third parties, you are subject to their privacy customs and policies. We encourage you to ask questions before you disclose your personal information to others. Ultimately you are solely responsible for maintaining the secrecy of your username and passwords and any account information.

6. If you have a problem

Our customers are very valuable to us. If you have an inquiry relating to privacy or our Terms of Use, please contact us. If you have any problems with our website or a general problem or complaint, please contact us. We take these issues seriously and will endeavour to address your concerns in the shortest possible time.

7. More on privacy

You can obtain further information about privacy in Australia and the protection of your personal information on the Australian Federal Privacy Commissioners http://www.privacy.gov.au  web site.